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Friday, 23 May 2014
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Enterprise community / social networks is vital for organizational growth and success
Enterprise community / social networks is vital for
organizational growth and success
No matter how established a company’s
business model is, every company is vulnerable to decline in today's
ever-changing and volatile global marketplace. Ever evolving consumers and
markets are creating massive challenges for organizations, by making it
difficult for an organization to keep up with shifting demands. Enterprise
Social Networks has revolutionized the way companies communicate, share
knowledge, and innovate. Enterprise social / community networks are online
knowledge / content management platforms capable of adding incredible value to
an organization.
Social enterprise tools incorporate
the characteristics of social media into business processes, allowing for
stronger internal collaboration, deeper understanding of customers and other
positive outcomes. The opportunity for companies to get ahead of the curve and
realize the benefits of social ahead of competitors is huge.
ECN’s can vastly improve an
organization’s ability to collaborate, due to the fact that employees have
widely adopted this method of communication methodology (eg facebook, linkedin),
thus increasing their adoption of this form of communication. There is
tremendous value associated
with simply posing
a question to
the entire network
& crowd sourcing the
answer from your
organization’s experts. Many
companies have employees
with knowledge that
extends beyond their
job title, implementing
knowledge management software
is the best
way to bring
that knowledge out
of them.
During new employee induction
processes, new employee always
benefit from Social network
platforms, as it puts all the organization’s collective knowledge on a platform
that they can easily access and understand.
Outlined processes can be accessed, and they can meet with key
stakeholders on a virtual level, as well as they can read past correspondence
in order to increase the induction and productivity contribution process. Due
to the opportunity for all to contribute and be included in conversations they
have the ability to exhibit their expertise and experience an increases sense
of community and ownership.
Some of the benefits that companies
are experiencing:
1.
Serious cost savings
Leadership teams can get better
access to more information and expertise. The tangible benefits are having the
right information at your fingertips before meeting with a customer, before
deciding the next step in your product/service direction, and before making a
crucial budget decision. In a world where technology changes at breakneck
speed, the ability to pull in previously disparate information sources and data
from applications in the context of your conversations and workflow saves you
time and financial resources.
2.
Intranets are replaced, data becomes
manageable
When it comes to searching and
finding information, stodgy email systems, databases and intranets aren’t
cutting it. A private social network allows information to be sorted and
searched by key words and subjects. Plus, text, videos, and voice memos combine
to make understanding the necessary information easier. In addition, there is
massive flexibility and adaptability thus reducing the design, integration and
implementation of additional innovation or functionality, at reduced costs.
Profiles, groups and forums, enabling wide range of functionality, from
information gathering, sharing, searching, as well as Talent sourcing,
development, and project planning.
3.
Social networks help companies
collaborate more efficiently
A recent altimeter report, surveying
private social networking decision makers for 250+ sized organizations, asked
how much impact a private social network had on collaboration between teams and
departments. 64.2% of executives told Altimeter it was moderate to very significant.
65% said private social networking had an impact on reducing internal emails,
while another 60% were able to streamline a business process. Other tangible
business efficiencies as a result of internal social networking included
increased employee retention, faster decision making, and a reduction in the
volume of meetings.
Some of the uses:
- Use enterprise social to react
quickly to the changing needs of the marketplace and stay ahead of the competition.
- Unifying a rapidly expanding
workforce
- Managing information flow and
knowledge-sharing within a large organization
- Creating stronger client proposals
through collaboration
With KAMPortal, your
company will be able to improve communication & collaboration, accelerate
employee induction, whilst increasing employee value perception and creation
Friday, 9 May 2014
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